We have put in place the following policy to protect your personal information. By using our website and/or providing information to us, you consent to the policy. In this policy, "personal information" means information about an identifiable individual.
Our website address is: https://gardenshedco.co.nz
Our contact details are:
The Garden Shed Company
149 Work Road
RD2
Katikati
Phone 0508 743 348
Cookies
Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Any such cookie is typically stored on your computer's hard drive and permits our website to recognise you when you return. Our use of cookies helps us to provide you with a better experience during your use of our website. You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Personal Information
We will collect personal information such as name, email address, phone number and address if you provide it when submitting a contact form through our website.
When you visit our website we may collect more personal information, such as the address of your Internet service provider, the name of the web page directing you, and your clicks and activity on our site, through Google Analytics.
We collect information about you during the checkout process on our store. While you visit our site, we’ll track:
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
We will also store comments or reviews, if you choose to leave them.
Who On Our Team Has Access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfil orders, process refunds and support you.
Payments
Credit card information is handled by Paypal, a world leader in online credit card processing. When processing payments, some of your information will be passed to Paypal, including information required to process or support the payment, such as the purchase total and billing information. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.
We may use your personal information to process your transactions, to administer your account, to help us to develop our website to be more available and user friendly to our customers, and for any other use which you may authorise.
In addition, we may use your personal information to promote and market our products and services. It is your right at any stage to request us to stop sending promotional material to you.
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Google Analytics data will be deleted automatically after 26 months.
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, or sending mail and emails. They will have access to your personal information needed to perform these services, but we will not authorise them to use your personal information for other purposes.
We may also disclose your personal information where such disclosure is required by law.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can contact us via email and we will supply you with a copy of your information within one month. You can request that we correct it or erase it. You can complain to the ICO if you believe we are mishandling your data.
We take security seriously, and have taken steps to ensure your personal information is secure.
Our website may contain links to other sites that are not under our control. We have no responsibility for linked websites, and provide them solely for your information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or warranties about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.
We are committed to full compliance with the Unsolicited Electronic Messages Act 2007.
You can subscribe to promotional and marketing email communications from us. By subscribing to our email communications, or otherwise providing us with your email address, you consent to receiving emails which promote and market our products and services from us from time to time.
You can unsubscribe from our email communications at any time by clicking the "Unsubscribe" link in any promotional or marketing email received from us, or by emailing us an asking to be unsubscribed. Once you have unsubscribed from our email communications, we will remove you from the corresponding marketing list as soon as is reasonably practicable.
We use email open and click tracking including cookies, a single pixel image for tracking and link redirects for tracking clicks, for us to get a better understanding of which email communications are of most interest to you so we can provide you with a better experience by sending relevant and interesting email communications.
If you have any concerns or complaints regarding emails received from us, for example if you are receiving unwanted emails or are not the intended recipient, please call us on 0508 743 348.
We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. Your use of our website following any updates constitutes acceptance of this policy as amended. We recommend you regularly review the policy when you visit our website.
Phone us on 0508 743 348 or email sales@gardenshedco.co.nz and we will help.
